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My Online Paystub and W-2 
Associates may access their online paystub and W-2 at any time using the Doculivery Associate self-service system.
Former Associates have access to the Doculivery Associate self-service system for seven years after leaving Family Dollar.
Online Paystub
Associates may sign up to receive an e-mail and/or text message notification when their online paystub is available to view. Past paystubs may be viewed through Sept. 2009.
Online W-2
Current and former Associates may opt out of receiving a paper W-2 and receive their W-2 online only. Online W-2 delivery is a secure and faster method of delivery. Current and former Associates may also sign up to receive an e-mail and/or text message notification when their online W-2 is available to view. Previous years’ W-2s may be viewed going back seven years.
Current or former Associates with questions may Ask HR by visiting My Family Dollar Life , or calling the HR Contact Center at 1-866-377-6420, Monday through Friday, 8 a.m. to 8 p.m. Eastern.
To access your online paystub and W-2, please read the following and click the Accept button to indicate you have read and understand the information below:
Family Dollar has put into place security measures to protect personal information from loss, misuse or alteration while it is under our control. We use technical, administrative, and physical measures in an effort to protect against unauthorized access.
This privacy disclosure applies to the information on this website, which is hosted by National Payment. Family Dollar will not disclose any confidential information to anyone not authorized to receive such information.

Your online paystub and W-2 is accessible online only through the use of a login and protected password that you create to gain access. To protect the confidentiality of your personal information, you must keep your login and password confidential and not disclose it to other persons.
Neither Family Dollar nor National Payment is responsible for the use of your data or for the security of your data once it is transferred to the third party website.


Click here for our Privacy Policy regarding the use of personal data of our Associates and their families, job applicants, and customers.

Ask HR 
Have a Benefits, Pay or Policy Question? Ask HR!
“Ask HR” is a new way current and former Associates can submit questions about their benefits,
pay and other HR-related issues 24 hours a day, seven days a week.
Your question will be received by the HR Contact Center, a team of knowledgeable human resources professionals dedicated to providing the right answers and delivering excellent customer service to you every time. 
To “Ask HR,” click the link below. You will need to enter your:
  • Employee ID (found in the top right corner of your online paystub);
  • Password (eight-digit date of birth and last four digits of your Social Security number MMDDYYYY1234); and then click Login

At Family Dollar, it takes all Associates working together to deliver a great experience for our customers. And like any team, it’s important that we look after one another. To ensure we help our Team Members through tough times, in 2006 the FamilyHope Associates Foundation was established.

Since the FamilyHope’s inception, Family Dollar Associates have donated more than $5.7 million to help rebuild hundreds of Associate’s lives after natural disasters such as hurricanes, floods and fires, or certain financial hardships. One-hundred percent of donations go toward helping Family Dollar Associates. Family Dollar pays all administrative fees.
E4E Relief, a wholly owned subsidiary of Foundation For The Carolinas, an independent community foundation, manages and administrates the FamilyHope Associate Foundation and works directly with Family Dollar Associates who apply for assistance. Visit FamilyHope to learn more.
Apply for FamilyHope Associate Foundation Assistance

If you are a Family Dollar Associate facing a difficult situation due to a natural disaster or financial hardship, and would like to apply for FamilyHope Associate Foundation assistance, you may apply online at FamilyHope or inquire by calling 1-877-FAM-HOPE (326-4673) or complete a paper application.  

Please note: FamilyHope applications are completely confidential and are not shared with Family Dollar without the Associate's permission. E4E Relief has sole discretion when reviewing applications.
Donate to the FamilyHope Associate Foundation

Family Dollar Associates who would like to donate have a number of ways to contribute:
-           To make contributions by credit card online, visit FamilyHope and click on the Give icon.
-           To make contributions by check, please make checks payable to E4E Relief, listing the FamilyHope Fund,      ID#2869, on the memo line of your check.
                        Checks should be mailed to:
                        FamilyHope Fund
                        c/o E4E Relief
                        220 North Tryon Street
                        Charlotte, NC 28202
-           To have your contribution deducted from your weekly pay, download a pledge form
-           For other contribution types, such as stock, please contact the E4E Relief Donor Services Team at 704.973.4564.
Donations are tax-deductible to the extent allowed. Please check with your tax advisor for more information.