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My Online Paystub and W-2 
Team Members may access their online paystub and W-2 at any time using the Doculivery Team Member self-service system.
Former Team Members have access to the Doculivery Team Member self-service system for seven years after leaving Family Dollar.
Online Paystub
Team Members may sign up to receive an e-mail and/or text message notification when their online paystub is available to view. Past paystubs may be viewed through Sept. 2009.
Online W-2
Current and former Team Members may opt out of receiving a paper W-2 and receive their W-2 online only. Online W-2 delivery is a secure and faster method of delivery. Current and former Team Members may also sign up to receive an e-mail and/or text message notification when their online W-2 is available to view. Previous years’ W-2s may be viewed going back seven years.
Current or former Team Members with questions may Ask HR by visiting My Family Dollar Life , or calling the HR Contact Center at 1-866-377-6420, Monday through Friday, 8 a.m. to 8 p.m. Eastern.
To access your online paystub and W-2, please read the following and click the Accept button to indicate you have read and understand the information below:
Family Dollar has put into place security measures to protect personal information from loss, misuse or alteration while it is under our control. We use technical, administrative, and physical measures in an effort to protect against unauthorized access.
This privacy disclosure applies to the information on this website, which is hosted by National Payment. Family Dollar will not disclose any confidential information to anyone not authorized to receive such information.

Your online paystub and W-2 is accessible online only through the use of a login and protected password that you create to gain access. To protect the confidentiality of your personal information, you must keep your login and password confidential and not disclose it to other persons.
Neither Family Dollar nor National Payment is responsible for the use of your data or for the security of your data once it is transferred to the third party website.


Click here for our Privacy Policy regarding the use of personal data of our Team Members and their families, job applicants, and customers.

Ask HR 
Have a Benefits, Pay or Policy Question? Ask HR!
“Ask HR” is a new way current and former team members can submit questions about their benefits,
pay and other HR-related issues 24 hours a day, seven days a week.
Your question will be received by the HR Contact Center, a team of knowledgeable human resources professionals dedicated to providing the right answers and delivering excellent customer service to you every time. 
To “Ask HR,” click the link below. You will need to enter your:
  • Employee ID (found in the top right corner of your online paystub);
  • Password (eight-digit date of birth and last four digits of your Social Security number MMDDYYYY1234); and then click Login

The summer of 2005 was one of the most devastating hurricane seasons of the last century. In the wake of the hurricanes, many of our Team Members lost their homes and their way of life. As a result, FamilyHOPE was created. FamilyHOPE is a program that allows Family Dollar Team Members to give financial support to other Family Dollar Team Members impacted by natural disasters, such as hurricanes, tornadoes, floods, earthquakes, fires, and terrorist acts. Through FamilyHOPE, Team Members impacted by a natural disaster are eligible to submit an application for financial assistance to help them get back on their feet.
A few facts about the FamilyHOPE Fund: 
  • This fund only benefits Family Dollar Team Members.
  • 100% of contributions go toward helping our Team Members; the Company pays all administrative fees.
  • We have engaged an independent firm, Foundation For The Carolinas, to manage and administrate this fund. Family Dollar Team Members who submit an application for a grant deal directly with Foundation For The Carolinas. Here is the web address to Foundation For The Carolinas webpage so that you can learn more about this organization.
Since Foundation For The Carolinas administers FamilyHOPE, applications are completely confidential. Family Dollar never sees Team Member applications, and no one in the Company contributes to the decision making process for Team Members grants.
Applying for FamilyHOPE

For an application, call Foundation for the Carolinas at 1-877-FAM-HOPE (326-4673) or fill out an application and send it to Foundation for the Carolinas. c/o Family Hope 220 N. Tryon Street, Charlotte, NC 28202